FAQ

Topic - General Questions

To play on pokerlion, you need to first visit www.pokerlion.com from your mobile web browser. Once you are in the pokerlion page, you will see the “Download our Android App” button which you have to click on. Once you click that button, you will get the installation file for the application. Install the app on your phone, register and start playing. For iOS users, you can download pokerlion app directly from the app store. We offer Rs.50 sign-up cash bonus to our new users which can be utilized to play on any cash tables.

In hold'em, players are dealt two down cards as their personal hand (holecards), followed by a betting round. Three board cards are flipped at the same time (called the flop), and a round of betting begins. The following two board cards are flipped one by one, with a round of betting in between. The board cards are communal cards, and any five-card combination from the board and hole cards can be used by a player.

Pot Limit Omaha is similar to Texas Hold'em, except that instead of two cards, players are dealt four. Unlike Texas Hold'em, where you may construct the greatest hand with just one or none at all from your hole cards, Pot Limit Omaha mandates you to play two cards from your stack at showdown. If there are four clubs on the board, for example, possessing the ace of clubs in your hand earns you a flush in Hold'em, irrespective of what your other card is. In Pot Limit Omaha, you ought to have two clubs in your hand to get a flush.

The aim of the online poker game is to succeed the pot by forming the maximum ranked five-card Poker hand or have all the other Players give up the pot to you by flopping to your Bet (bluffing). Now, the only difference between Hold’em and Omaha is that in hold’em, the player is dealt with 2-hole cards and in Omaha, the player is dealt with 4-hole cards.

To make a deposit in pokerlion, refer to FAQ no. 40.

When any new user registers on pokerlion, he/she gets a sign up cash bonus of Rs. 50 which can be utilized on any cash tables.

You can practically play Pokerlion on any platform. Pokerlion application can be played both on Android and iOS handsets.

The process to validate your account is:

  • Provide a valid PAN card copy that provides information about your age and your PAN number. (We do not accept PAN cards with "MINOR" tag on it).
  • Provide a valid address proof copy to validate that you are not from a restricted state.

Please note: KYC validation takes a minimum of 24-48 hours of time to complete. KYC’s will be approved only after successful verification of the information above and validation of successful game play.

Withdrawals are processed on all days (excluding weekends). All the withdrawals requested/modified before 5 pm on all days get processed on the very same day. The amount the user chooses to withdraw instantly gets deducted from their Pokerlion account disallowing the user to use that amount for playing.

Steps to put a withdrawal request-

  • Login to your Pokerlion account
  • Click on 3-lines present in top-left corner of the screen.
  • You will get a slider from where you need to click on the withdrawal option.
  • Enter the amount you wish to withdraw.

Note: Minimum withdrawal amount is Rs.250 and maximum withdraw amount is Rs.5000

  • Below the amount section, you will get the “bank details” and “withdraw” button. Fillup your bank details and click on the withdrawal button to transfer funds directly to your bank account.

Note - In case your PAN/KYC information is not verified, please go to My Account > My Profile and upload the required documents to get them verified. If your bank details are not updated in our records, please update the bank details after raising your withdrawal request. In case of any query, please send a mail to care@pokerlion.com from your registered e-mail address.

To check your pokerlion balance, you need to first log in to your pokerlion account. Once you log in to your account, you can see your total available balance at the top right corner of the screen. Now, if you want to see a detailed information about your total balance and withdrawable limits, you need to click on the 3-lines present on the top-left corner of the platform. Once you click that, you will get a slider from where you have to select the “Profile” option. In the “profile” section, you can see a detailed report about your balance, withdrawable cash, vip points and practice chips.

Pokerlion supports debit card, credit card, net banking, UPI, Ola money postpaid and wallet options for making transactions on the platform.

The minimum amount that you can deposit in pokerlion is Rs.25 and the maximum amount you can deposit is Rs.5000.

Pokerlion is itself a secured platform but for your own safety, you mustn't ever share your pokerlion’s password with anyone. Never share your platform’s credentials with any other 3rd party. Also remember, pokerlion would never ask you to share your password with them.

To install pokerlion’s application, please refer to FAQ no. 1.

Topic - Game Play

Once you are in a game table, you can check your on-going game statistics by simply clicking on the “club” icon button present in the bottom-left corner of the game screen. Once you click that icon, you will get a slider where you can view the “hand details” and “hand summary” of your game.
Note: You can check up to last 10 game’s statistics.

Once you are in a game table, you can see the total amount of the pot money just above the community cards on the centre of the screen.

Minimum buy-in is the amount that is required to begin a cash game or a tournament. In pokerlion, the minimum buy-in for Pot Limit Omaha (PLO) is ₹50-₹200 and for No Limit Holdem (NLH), it is ₹20-₹40.
Note: Pokerlion reserves the right to change or modify the price of any cash tables and tournaments.

Once a cash table is full, you won’t be able to join that game. You have to stay in the waiting list and if a player from the on-going game wishes to leave, then you can join that game, or else you will be assigned a new table with the same buy-in.

During a game, if you somehow get disconnected, you need to first refresh the game page 2-3 times. You will find the refresh button on the top-right corner of the screen just below the network bar (the network bar indicates the speed of the internet the game is getting. If the bar colour is red, then the network is poor, if the colour is yellow, network is moderate and if the colour is green, then the network is strong). Now after refreshing the game table, if your game is still being stuck or hanged, then all you have to do is to minimise the game and kill the pokerlion app from the background. Once done, restart the game and if the live game is still on-going, you will get a pop-up to join back or leave the table.

Collusion in poker is the act two or more people sitting at a poker table working together to win more money from other players. It is a negative practice and is strictly prohibited at PokerLion.

“Chip Dumping” occurs when one player intentionally loses chips to another player at the table. Chip dumping is strictly prohibited at PokerLion.

  • In a No-Limit poker game, each player can bet or raise any amount up to and including their full stack (the total number of chips they possess at any given time) in any betting round.
  • In a Pot-Limit poker game, each player can bet or raise by any amount up to and including the size of the total pot at that time.
  • The minimum bet for both No-Limit and Pot-Limit games is equal to the big blind.

No. If you play your hand to the showdown and you hold the winning hand, it will always automatically be shown. This feature protects you from accidentally mucking a winner. Why would you ever want to do that?

Players involved in unfair game play activity will have their PokerLion account blocked permanently and their winnings and/or balanced will be forfeited.

We encourage players to report instances of chip dumping/collusion/soft play by taking a screenshot of some of the hands played, User ID and cash table or tournament details and email us at care@pokerlion.com. We will make sure that strict action is taken against the offenders if found guilty.

Topic- Game Integrity

Not at all! Any PokerLion representative or service provider who approaches inside data (participant records, concealed card hand histories, and so on) are not permitted to play on PokerLion. This is to keep any conceivable mishandle of that inside data. Truth be told, the close relatives of such individuals likewise are not allowed to play on PokerLion either.

No, Pokerlion never utilizes any kind of bots or prop players on its platform.

At PokerLion, the security of our games is of the highest priority. We utilize best in class innovation to ensure honesty of our amusements. Our card rearranging framework has been tried and endorsed by renowned internet business and web-based gaming assurance and regulation companies.

Topic- Money Chips & Games

No, Pokerlion does not allow users to exchange play money chips for real money .

No, you cannot participate in tournaments or cash tables with the play chips. You have to use real money to take part in tournament and cash tables.

Once you open the pokerlion lobby page, you will see different types of poker games to play with. One of them is a Poker “free game” option. Here you can utilize the play money chips and play poker without any real money. We also have cash tables which you can participate with real cash.

You can utilize the free chips for playing in the pokerlion’s “free games” section. To see your total free play chips, click the three lines present on the top left corner of the pokerlion homepage and select the “profile” section. Once you are in the “profile” section, check the below right corner and you can see the total number of free chips you have available in your wallet.

Yes, you can easily play the free poker games with the play chips.

The practice chips are free game chips that you receive on daily basis which can be utilized to play free games. These chips are not actual cash chips. The main difference is that you can only play free games with the practice chips and it cannot be converted into real cash.

Topic- Real Money Chips

PokerLion does not demand any kind of extra charges to make a deposit on the platform. If you find any extra sum charged for your deposit, you need to immediately get in touch with your bank for additional information.

Yes, we do have deposit limits relevant for all Real Money players. These limits differ depending on your entire transactions and your connection term at our game site. The minimum deposit amount is Rs.25.

No, transferring money to another user or receiving money from another user is strictly prohibited in pokerlion’s platform. If any user is found doing the same, their pokerlion account will be permanently blocked.

PokerLion will never ask its users to send their credit card details via email. Also, for your own security, you should never disclose your credit card number or the three-digit security (CVV) code via email.

You may confront this sort of issue if there is delay in Internet association or different specialized reasons. You may have to wait for a while to allow the transaction sum in your PokerLion account. If the issue still persist, you can contact client support for help.

If your credit card gets declined, we propose you to contact your bank to discover an answer.

To load/fund your pokerlion account, you need to first log in to your account. Once you are logged in, you need to click on the “+” button present on the top-right corner of the lobby. Once you click that, you will be redirected to the “add cash” section. Enter an amount ranging between Rs.25 to Rs.5000 and click on the “add cash” button. Now you will be again redirected to a payment page where you have to select the mode of payment you wish to use to complete the transaction. Pokerlion accepts credit/debit/corporate cards, UPI, wallets, net banking and paylater.

Yes, most of the games and tournaments in Pokerlion are required to play with real money.

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